Shipping policy

Shipping Policy

How long will it take for the order to reach me?

Please refer to the order details page for estimated shipping and delivery timelines for your orders. Typically, it takes 3-7 days for orders to reach you from the time of shipping.

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. While we strive to meet the estimated delivery times, there might be occasional unavoidable delays beyond our control. We will keep you informed in case of any delays.

What can I do if my order dispatch is delayed?

We understand the importance of receiving your products on time. If your package has not reached you by the expected delivery date, please contact us at support@applejegarden.com and we will do our best to resolve any issues promptly.

My order has been shipped. Can I track it?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company handling your order. Additionally, you can track the status of your package by visiting My Accounts → Orders on our website and accessing the details page.

You can typically track the status of your package 24 hours after it has been dispatched from our warehouse.